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The following
is important information regarding the Terms and Conditions of
Service which apply to your hosting account with Program
Development Labs. Please
read this document carefully for a full understanding of our
policy and possible suspension or termination of your account.
General
Existing and future users agree to the following terms of
service.
Definitions
PDL, Hosting Company, Company, Provider or We = Program
Development Labs
Customer, User or Client = you; client of Program Development
Labs
Account, Package = hosting plan purchased with Program
Development Labs
Content
restrictions
Client agrees that all files uploaded onto PDL’s servers will
not violate laws in any country. Examples of unacceptable uses
include: adult content displaying any model less than 18 years
of age (for some localities/countries this may be 21), illegal
MP3's or any other media files, IRC bots or/and servers,
copyright infringement, trademark infringement, warez, cracks,
serial numbers. Program Development Labs will be the final
arbiter as to what constitutes a violation of this policy.
SPAM
PDL will not tolerate SPAM, originating from customer accounts.
Use of your account as a source of SPAM will lead to immediate
account suspension. Program Development Labs reserves the right
to terminate any account without prior notice upon indication of
SPAM activity.
Bandwidth
Usage
Program Development Labs reserves the right to suspend user's
account in case of high server resource usage or/and bandwidth
usage. Account can be unsuspended by contacting PDL.
Excessive
Server Resources Usage
Resources are defined as bandwidth and/or processor and memory
utilization. Any account using more than 15% of the server for
period of time longer than 60 seconds will be suspended and
customer will be notified. There are a lot of problems that
could cause excessive server usage: improperly configured CGI
scripts, SQL databases, etc. This policy is implemented in
extreme circumstances and intended to avoid server misuse.
Account
Cancellation/Termination
To cancel an account, you need to provide PDL with written
notification outlining reason for cancellation.. Funds will be
refunded in amount of unused month(s) on your balance. Complete
refund will be provided if customer requests refund within 5
days from subscription date. There
will be no refunds made in the case of terms of service
violations
Provider
uptime guarantee
PDL’s network of
servers will have guaranteed aggregate average uptime of 99.9%
for each three month period. The uptime guarantee, however,
excludes scheduled servers/network maintenance, upstream network
(backbone) provider problems, or natural disasters.
Payments
Customer agrees to provide PDL with complete and accurate
payment details. Use of false information (i.e. stolen credit
cards/bank accounts) will be reported to appropriate authorities
and account termination without notice.
Security
All users agree to use best efforts to protect their account
access information (username and password). You agree that you
will not try to decompile or disassemble or otherwise alter any
executable code, contents or materials located on the company's
servers.
Hack
attempts
Client, found hacking or attempting to hack in any way, will be
terminated immediately without refund.
Use
of compiler and developer libraries located on the server
Users agree to use compilers located on the servers and to compile only legitimate code.
Attempts to compile so called exploits or any other type of code
that can harm the operation of the server, will lead to account
termination. Developer libraries and related files, located on
the server or placed by any means into your account, should be
used only to compile/create/run legitimate binaries.
3rd
party software/scripts
PDL does not guarantee that 3rd party software or/and scripts
will run on your account. Clients are to install and support any
3rd party scripts on their own.
IP
address allocation for shared hosting customers
Customer may request up to 1 additional IP address on his/her account.
Every requested IP must be justified by Customer. No
IP may be used to support illegal activities. Legitimate
examples of IP address usage include: Anonymous FTP server, SSL
secured site, etc.
Modifications
to this document
Program Development Labs reserves the right to modify this
document at any time
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